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We ship worldwide

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Made in small batches

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PARROT London

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FAQS

PARROT London HQ is in North West London where all of our Charms are dreamt up and designed. We work closely with a family run workshop in Jaipur, India, who bring to life our creative vision and make each piece.

All of our pieces are made using recycled Sterling Silver 925. Our gold pieces are then plated in 18ct Gold Vermeil for a long lasting, but affordable, gold finish. This sort of plating can fade over time so we advise you don’t wear your pieces in water, and avoid getting body products and perfume on them.

Yes! This is really important to us. The idea with PARROT London is that you can mix & match and stack & style any way you choose. Once you buy your Hoops, you can keep adding to your collection of Charms without having to rebuy Hoops every time.

Our Charms are all sold as single pieces, and are not sold as pairs. This is to allow you to buy a non-matching pair so you can wear our jewellery however you like best.

We promise our packaging will always be recyclable or reusable, and we are constantly seeking to find better ways of packaging our products which are less harmful to our environment. Currently, our jewellery is all individually hand wrapped in our beautiful lilac tissue paper, then placed in a reusable PARROT London cotton pouch. Alongside a handwritten note on one of our gorgeous illustrated post cards, your jewellery is packaged in tissue paper, and sent in a cardboard shipping box.

You can choose to add a personalised note to your order at the checkout if you are sending your parcel as a gift.

For UK parcels, we ask you to please allow 3-5 working days for your parcel to arrive. If you need something urgently, just email us at hello@parrotlondon.com and we’ll try and hurry things along!

For international packages, we ask you to please allow up to 12 working days for your parcel to arrive. Once your parcel has left the UK, each country will have a different delivery partner who will post your parcel to you and we are unable to control the timings of each of these partners. We will send you your tracking number so that we can keep an eye on its whereabouts.

With the current global pandemic, and also Brexit, we are aware that packages are taking slightly longer in some cases to reach you. We will send your tracking number so even if things are a little delayed, we’ll know your package is still safe.

We send all parcels Royal Mail, First Class & Signed For.

Get in touch

Collaborations:

hello@parrotlondon.com

Order queries:

support@parrotlondon.com

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